Creating a Form Letter

Printing Accounts Receivable Reports

Open one of the sample form letters in a word processor. These form letter files, or any other form letter file you use, must be on unit 04. The system provides the following form letter templates:
- CREDIT-6: Warns customers about invoices that are more than 60 days overdue.
- CREDIT-9: Serves as a second notice that informs customers that they have invoices more than 90 days overdue and warns of a possible credit hold.
- CREDIT-C: Advises delinquent customers that they have been placed on credit hold and that their account will be turned over to a collection agency after ten days.
Use one of the following codes to include information about the customer or account on your letters. All of these codes must begin at position 01 (as far left as the cursor goes on the computer screen). The xx in these codes represents a screen position. When using these codes, you can replace xx with any number from 01 to 80.
- //xx — Customer information prints in the following format at the specified position:
- - Account ( ) SLSM ( )
  - Name
  - Suite
  - Address
  - City, State Zip
  - System Date
- /Nxx — The customer's name prints at the specified position.
- /#xx — The customer's account number prints at the specified position.
- /Sxx — The customer's suite prints at the specified position.
- /Axx — The customer's address prints at the specified position.
- /Cxx — The customer's city, state, and zip code print at the specified position.
- /Rxx — The name in the Name box in the Additional Name and Contact area in the Customer Master tab prints at the specified position.
- /Oxx — The name in the Contact field in the Customer Shipto/Attention tab prints at the specified position.
- /Txx — The customer's account total prints at the specified position.