E-automate 23.0.10, released 1-4-2024, includes enhancements and improvements across the e-automate platform. Please see the below Release Notes for a full description of changes. When upgrading, remember to review system requirements and to upgrade any add-on products you may have.
Only SQL 2017, SQL 2019 and SQL 2022 versions are compatable in this release
Release Notes (23.0.10) System Requirements (23.0) First Time Installation Guide
Your MobileTech Dispatch Portal and MobileTech Host Service must be upgraded before your technicians update the MobileTech app on their mobile devices.
System Requirements and Release Notes
ECI will only provide technical support services for the latest commercially available release of the Software and the immediately preceding version of the Software.
Scheduling support calls for installations, upgrades, and migrations are not a service covered by any support agreement. Guides have been provided to assist with this process from start to finish. If there are problems or questions while following these guides, support is available to help. To contact support, go to the Customer Service Center.
Assisted installations, upgrades, and migrations are available as a separate service. For more information please contact your account manager. See flyer for more details.