Version 17.1

E-automate™ is an integrated system office equipment dealers use to manage their business featuring sales, service, purchasing, inventory, contract management and accounting tools.

Download includes both Server and Client installer

Release Notes Download e-automate 17.1

E-info makes it easy to set-up and administer a customer web portal for your customers. With it, your customers will be able to place service calls, order supplies, enter meter readings, manage equipment and view invoices and statements. Information is automatically shared between e-info and e-automate making administration of your site easy and seamless.

Download e-info 17.1

RemoteTech is the industry standard solution for field service technicians. Easy to use with tight e-automate integrations. Easily manage technician time, inventory, labor records and more. ** Note: If you had RemoteTech 15.1 on e-automate 8.5 and are now upgrading to e-automate 8.7 you will need re-install 15.1 again.

Download RemoteTech 17.1

Remote Service Manager allows managers to keep track of their technicians and service calls.

Download RSM 17.1

PIP provides an integration platform connecting your e-automate system to the DGI partner network. PIP provides a platform for everything from PO Processor™ to automatically collecting meter reads. PIP opens the gateway to connecting your e-automate system with the ECI partner network to get you connected and integrated to further automate your business.

Download PIP 17.1

PO Processor is an add-on product for e-automate that benefits dealers who purchase parts and supplies for their customers as a part of their day-to-day business regardless of whether they drop ship those items or stock them before direct distribution. PO Processor relieves the dealer of the labor intensive aspects of purchasing, receiving, invoice matching, and maintaining up-to-date distributor pricing.

Download PO Processor 17.1

Digital Barcode is an add-on module for e-automate allowing users to scan barcode labels to better manage parts, supplies and equipment. Using a hand held PDA with a bar code scanning attachment, users can quickly scan inventory transfers, receipts and shipments into e-automate in real time. Using Digital Barcode will keep your inventory pinpoint accurate and shave hours and even days off of taking physical inventory, purchase order receipts, transfers and sales order shipments.

Download DBC 17.1

Digital Quote Manager is a sales tool that works in conjunction with e-automate allowing sales reps to create sales quotes with correct equipment configurations eliminating entry error. Digital Quote Manager also manages out cost on sales quotes. The equipment configurations and rules, such as limits and defaults, are previously defined by the admin in the Digital Quote Manager Admin, the configuration component of the Digital Quote Manager.

Download DQM 17.1

Digital Analytics is an application that assists in performing statistical analysis by consolidating and ordering your data into discrete de-normalized, and helpful datasets, all of which are designed to help you conduct analysis on your e-automate contract data.

Download DA 17.1

This DTF download is version 8.3 which is compatible with e-automate 8.7 & 17.1. If you are on a prior version of DTF and choose to upgrade to DTF 8.3 you will need a new DTF license key. Please contact Support and request a new DTF 8.3 key.

Digital Taskforce helps you proactively manage processes instead of reacting to emergencies. It allows you to set up customized process monitors within e-automate to check and make sure conditions are met. When something needs attention, it will alert the appropriate person or even automatically perform an assigned task. It’s like having a task force working around the clock to ensure things are running as they should.

Download DTF (8.3)